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Privacy and cookie statement

HomeShow B.V., located at Keienbergweg 59, 1101GA Amsterdam, is responsible for the processing of personal data as reflected in this privacy statement.

June 2020

Your privacy is of great importance to HomeShow. We therefore adhere to relevant privacy laws and regulations, including the General Data Protection Regulation This means that we:

• Clearly define our purposes before we process your personal data, through this privacy statement;
• Store as little personal data as possible and only the data necessary for our purposes.
• Explicitly seek consent to the processing of your personal data, should consent be required.
• Take necessary security measures to protect your personal information. We also impose these obligations on parties who process personal data for us.
• Respect your rights, such as the right to access, correct or delete your personal data processed with us.

Your data is safe with us and we will always use this data properly. In this privacy statement, we explain everything we do at www.homeshow.eu with information we learn about you.

Contact details

If you have any questions or want to know exactly what we track about you, please contact HomeShow:

Data Protection Officer

Mr. Nick Bos is the Data Protection Officer for HomeShow B.V. Mr. Nick Bos is the data protection officer for HomeShow B.V. Forest can be reached at nick@homeshow.eu.

Personal data we process

HomeShow B.V. processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:

• First and last name;
• Address information;
• Phone number;
• E-mail address;
• IP address;
• Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone;
• Location details;
• Data about your activities on our website;
• Data about your browsing habits across different websites;
• Internet browser and device type.

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect information about website visitors who are under the age of 16. Unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore encourage parents to be involved in their children’s online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@homeshow.eu and we will remove this information.

For what purpose and on the basis of which basis do we process personal data?

HomeShow B.V. processes your personal data for the following purposes:

• Handling payments;
• Sending our newsletter;
• Calling or emailing you if necessary to perform our services;
• Informing you of changes to our services and products;
• Allowing you to create an account;
• To deliver goods and services to you;
• HomeShow B.V. also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making

HomeShow B.V. does not, on the basis of automated processing, make decisions about matters that could (significantly) affect individuals.

How long we keep personal data

HomeShow B.V. stores your personal data no longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

For the benefit of customers: (retention periods after termination of assignment agreement)

• Personalia > Retention period: 2 years; proper functioning of services
• Address data > Retention period: 2 years; proper functioning of services
• Phone number > Retention period: 2 years; proper functioning of services
• IP address > Retention period: 2 years; proper functioning of services
• Other (provided by you) > Retention period: 2 years; proper functioning of services
• Location data > Retention period: 2 years; proper functioning of services
• Webseite activity > Retention period: 2 years; proper functioning of service.
• Surfing behavior > Retention period: 2 years; proper functioning of service.

Non-clients:

• Webseite activity > Retention period: 2 years; proper functioning of service.
• Surfing behavior > Retention period: 2 years; proper functioning of service.
• Contact requests > Retention period: 2 years; proper functioning of services
• Separate bids on o.g. > Retention period: 2 years; proper functioning of services
• Property value retrieval > Retention period: 2 years; proper functioning of service
• Curriculum Vitae > Retention period: 4 weeks; proper course of application process
• Other (provided by you) > Retention period: 2 years; proper functioning of services

Sharing personal data with third parties

HomeShow B.V. does not sell your information to third parties and will only provide it to you if necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data. HomeShow B.V. remains responsible for this processing. We enter into a processor agreement with companies whose data we process on behalf of this entity to ensure the same level of security and confidentiality of your data.

Cookies, or similar techniques, we use

Our website uses cookies. Cookies are small files where we can store information so you don’t have to fill it in every time. But it also allows us to see that you visit us again. When you first visit our website, we display a message explaining cookies. In doing so, we will ask for your consent to the use of these cookies. You can disable the placement of cookies through your browser, but some things about our website will no longer work properly.

HomeShow B.V. uses functional, analytical and tracking cookies. HomeShow B.V. uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. We also place cookies that track your browsing habits so that we can provide customized content.

• Cookie: Google Analytics
  Name: _utma
  Function: Analytical cookie that measures website traffic
  Retention period: 2 years
• Cookie: Google Recaptcha
  Name: miscellaneous
  Function: Checks anonymously whether you are a person to prevent ‘spam bots’
  for example, automatically send messages or leave comments.
  Retention period: 6 months
• Cookie: Zopim
  Name: miscellaneous
  Function: Functional cookie to enable live chat
  Retention period: unlimited
  Privacy Statement HomeShow B.V. – June 13, 2020 3 / 3
• Cookie: Leadboxer
  Name: miscellaneous
  Function: Analytical cookie that can identify companies
  Retention period: 10 years
• Cookie: homeshow.eu / www.homeshow.eu
  Name: miscellaneous
  Function: Functional cookies that make the website work properly and can optimize it for the benefit of the
  usability
  Retention period: unlimited

You can opt out of cookies by setting your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored through your browser’s settings. Check out this detailed explanation about cookies for more information.

Accessing, modifying and deleting your data

You have the right to access, correct or delete your personal data. So if you have any questions or want to know what personal data we hold about you, you can always contact us. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by HomeShow B.V. and you have the right to data portability. This means that you can make a request to us to send the personal data we hold about you in a computer file to you or another organization named by you. You may send a request to view, correct, delete, data transfer of your personal data or request the revocation of your consent or objection to the processing of your personal data to info@homeshow.eu.

You have the following rights:

• Right of inspection: you have the right to inspect the personal data we process about you.
• Right to rectification: you have the right to correct or supplement the personal data we process about you if it is inaccurate or incomplete.
• Right to object: you can object to the processing of your personal data and to direct marketing.
• Right of deletion: you can request us to delete your personal data.
• Right to data portability: if it is technically possible, you have the right to have the personal data we process about you transferred to a third party.
• Right to restrict processing: in some cases, you can request that we restrict the processing of your personal data (temporarily or otherwise) which means that we process less of your data.

To ensure that the request for access is made by you, we ask that you send a copy of your proof of identity with the request. It is important that you shield your BSN and passport photo when doing so. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN), for example. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

How we secure personal data

Personal data security is of great importance to us. We ensure that your data is properly secured with us. HomeShow B.V. takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service department or at info@homeshow.eu.

Contact form

The contact form allows you to ask us questions or make requests.
To do this, we use your name, e-mail address, ip address and phone number.
We have a legitimate interest in this. We keep this information until the contact is completed. That way, when we have follow-up questions, we can easily pull out the information.

Location details

Sometimes it is necessary for our website www.homeshow.eu to find out where you are. We then ask separately if we can know this, and only if you then give permission will we receive this information.

For this service, we use the navigation and location software on your phone, tablet or computer. We have no control over what the creators of this software (such as Google or Apple) do with it. So always read their privacy statements as well.

Disclosure to other companies or institutions

Data is shared with partners only to the extent necessary to properly complete an assignment. Your personal data will not be provided to other companies or institutions under any other circumstances, except if we are required to do so by law (for example, if the police demand it in the case of suspected crime).

Google Analytics

We use Google Analytics to track how visitors use our website. We have entered into a processing agreement with Google. This contains strict agreements on what they are allowed to keep. We have not allowed Google to use the Analytics information obtained for other Google services and we allow Google to anonymize IP addresses.

Changes to this privacy statement

When our Web site changes, we naturally have to update the privacy statement as well. So always note the date above and check regularly for new versions. We will do our best to communicate changes to you.

Filing a complaint

HomeShow B.V. would also like to point out that you have the possibility to file a complaint with the national regulator, the Authority for Personal Data. If you feel that we are not helping you in the right way, you have the right to file a complaint with the regulator, Authority Personal Data.